We are thrilled to extend a warm invitation to all members to join us for the VODG Quality and Safeguarding Professional Network meeting on 5 December, taking place online between 14.00 - 16.00. This session promises to be insightful and informative as we have two engaging speakers lined up with plans to include more speakers as our programme devlops.
First, we are thrilled to introduce Briony Banks, Peer Co-production and Engagement Lead at Inclufocus, who will talk about how to introduce the Inclusive Impact Model of Co-production. Briony's expertise in this area will provide valuable insights into collaborative working practices and their significance within our sector.
In addition, we are thrilled to welcome Sarah McCormack, Business Development and Taskforce Executive at Delphi Care. Sarah will share her extensive knowledge and practical tips on effective complaints management practices, offering valuable guidance on how to navigate and address complaints within our organisations.
We are confident that this meeting will offer valuable learning opportunities and provide a platform for networking and knowledge-sharing. We encourage all members to mark this date in their calendars and join us for what promises to be a highly enriching and engaging session.
14.00 - 14.05 | Welcome and Housekeeping | Kerry Hamilton, Head of Membership and Operations at VODG |
14.05 - 14.15 | Introductions | Co-chairs |
14.15 - 14.45 | TBC | TBC |
14.45 - 15.15 | Introducing the Inclusive Impact Model of Co-production | Briony Banks, Peer Co-production and Engagement Lead at Inclufocus |
15.15 - 15.45 | Complaints management practices | Sarah McCormack, Business Development and Taskforce Executive at Delphi Care |
15.45 - 15.55 | Future Topics | Co-chairs |
15.55 - 16.00 | Final Round up and Close | Kerry Hamilton, Head of Membership and Operations at VODG |
Please note, should you have any accessibility requirements, we will do our best to make necessary arrangements to support you; however, we may require up to four weeks notice, so please list your requirements on the booking form. Closed captions are used as standard in online meetings. If you have any questions, please email [email protected].
Peer Coproduction and Engagement Lead, Inclusion Unlimited
Briony joined Inclusion Unlimited in December 2023 as the Peer Coproduction and Engagement Lead.
She has a Masters in Global Politics and Human Rights, and a professional background in homeless services, specialising in co-production and transparency.
In her capacity as a strategy manager, Briony has developed inclusive community-led solutions; provided accredited training; and advocated for the empowerment of voices with lived experiences to drive sustainable positive change.
Briony is continuing this work, using her professional and lived experience of the healthcare system to ensure system change is grounded in the perspectives of those most affected.
“I feel incredibly privileged to work for an organisation so committed to the power of lived experience. Working for Inclusion Unlimited brings to the fore how much can be achieved, and how many barriers can be broken down, when you work collaboratively and value diverse perspectives.”
:
https://www.inclusionbarnet.org.uk/team/briony-banks-she-her/
Business Development and Taskforce Executive, Delphi Care
Sarah has dedicated 20 years to the health and social care sector, beginning her career as a support worker and advancing to the role of Nominated Individual for a network of complex mental health facilities. In addition to her current responsibilities, Sarah has served as a Specialist Advisor for the Care Quality Commission (CQC) and has held the position of Quality Assurance Manager, overseeing Residential, Domiciliary, and Outreach services. Sarah has supported services with inadequate ratings and successfully implemented change and structure to better care delivery and improve ratings. For the past year, she has been working as a care consultant and in business development roles assisting both new and established providers in enhancing and expanding their services.