We are thrilled to extend a warm invitation to all members to join us for the VODG Quality and Safeguarding Professional Network meeting on 5 December, taking place online between 14.00 - 16.00. This session promises to be insightful and informative as we have two engaging speakers lined up with plans to include more speakers as our programme devlops.
First, we are thrilled to introduce Briony Banks, Peer Co-production and Engagement Lead at Inclufocus, who will talk about how to introduce the Inclusive Impact Model of Co-production. Briony's expertise in this area will provide valuable insights into collaborative working practices and their significance within our sector.
In addition, we are thrilled to welcome Sarah McCormack, Business Development and Taskforce Executive at Delphi Care. Sarah will share her extensive knowledge and practical tips on effective complaints management practices, offering valuable guidance on how to navigate and address complaints within our organisations.
We are confident that this meeting will offer valuable learning opportunities and provide a platform for networking and knowledge-sharing. We encourage all members to mark this date in their calendars and join us for what promises to be a highly enriching and engaging session.
Speakers
Briony Banks
Sarah McCormack
Programme
| 14.00 - 14.05 | Welcome and Housekeeping | Kerry Hamilton, Head of Membership and Operations at VODG |
| 14.05 - 14.15 | Introductions | Co-chairs |
| 14.15 - 14.45 | TBC | TBC |
| 14.45 - 15.15 | Introducing the Inclusive Impact Model of Co-production | Briony Banks, Peer Co-production and Engagement Lead at Inclufocus |
| 15.15 - 15.45 | Complaints management practices | Sarah McCormack, Business Development and Taskforce Executive at Delphi Care |
| 15.45 - 15.55 | Future Topics | Co-chairs |
| 15.55 - 16.00 | Final Round up and Close | Kerry Hamilton, Head of Membership and Operations at VODG |
Accessibility
Please note, should you have any accessibility requirements, we will do our best to make necessary arrangements to support you; however, we may require up to four weeks notice, so please list your requirements on the booking form. Closed captions are used as standard in online meetings. If you have any questions, please email [email protected].
