This webinar presents a valuable opportunity to gain insights, participate in meaningful discussions, and enhance your current processes.
We are pleased to invite VODG members to an exclusive webinar featuring industry experts from Delphi Care Solutions. This webinar aims to provide proactive strategies to help you reduce risks within your services. Our expert speakers will draw on their extensive experiences and share valuable lessons learned. They will also equip you with the necessary tools to deal effectively with crises, whether related to a toxic work culture or a notice of proposal.
This webinar presents a valuable opportunity to gain insights, participate in meaningful discussions, and enhance your current processes. By actively engaging in the discussions and sharing your experiences, you will contribute to delivering high-quality care within your organisation.
Crisis management methodology
Mismanagement of a crisis
Recovery and improvement
Relatable situations
Risk mitigation – Proactive strategies
Please note, should you have any accessibility requirements, we will do our best to make necessary arrangements to support you; however, we may require up to four weeks notice, so please list your requirements on the booking form. Closed captions are used as standard in online meetings. If you have any questions, please email [email protected].
Business Development and Taskforce Executive, Delphi Care
Sarah has dedicated 20 years to the health and social care sector, beginning her career as a support worker and advancing to the role of Nominated Individual for a network of complex mental health facilities. In addition to her current responsibilities, Sarah has served as a Specialist Advisor for the Care Quality Commission (CQC) and has held the position of Quality Assurance Manager, overseeing Residential, Domiciliary, and Outreach services. Sarah has supported services with inadequate ratings and successfully implemented change and structure to better care delivery and improve ratings. For the past year, she has been working as a care consultant and in business development roles assisting both new and established providers in enhancing and expanding their services.